Privacy Policy

TicketNomads is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our flight booking platform.

1. Information We Collect

We collect the following types of information:

• Personal Information:
  • Full name and contact details
  • Travel document information (passport/ID)
  • Payment details
  • Date of birth and nationality
• Usage Information:
  • How you use our platform
  • Search history and preferences
  • Device and browser information

2. Booking Data

We handle travel booking information including:

• Flight reservation details
• Itinerary information
• Special requests (meals, seating, etc.)

This data is processed in accordance with GDPR and relevant travel industry regulations. We implement additional security measures for payment data protection.

3. How We Use Your Information

We use your information to:

• Process flight bookings
• Provide customer support
• Send booking confirmations and updates
• Improve our platform
• Comply with legal obligations

4. Data Protection

We implement robust security measures including:

• Encryption for payment data
• Secure access controls
• Regular security audits
• Staff training on data protection

5. International Transfers

As a flight booking service, we may transfer data across borders. All transfers comply with GDPR and relevant data protection laws, using appropriate safeguards and security measures.

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict processing
• Data portability
• Object to processing

7. Changes to Policy

We may update this policy as our services evolve. Significant changes will be notified to users directly through the platform.

8. Contact Us

For privacy-related queries or to exercise your rights, contact our Data Protection Officer at [email protected].

Last Updated: December 3, 2024